Privacy Policy

Information we collect

When you request a connection or contact us, we collect your name, phone number, email address, installation address and the details you write in the form. When you use our service, we keep the account and technical records needed to provide internet access, as required by Bangladeshi law.

How we use it

We use your information to provide and support your connection, send bills and service notices, and reply to your requests. We do not sell your personal information.

Sharing

We share information only with service partners who help us provide the service (for example payment providers) and with authorities when the law requires it, including BTRC.

Security

We protect customer records with access controls and keep them only as long as needed.

Your choices

You can ask to see or correct your personal information by contacting us.

Questions about this policy? Contact us at info@sol-bd.com.